The best business process management software
Do you want to go straight to the answer? The best business process management software for most people is Process Street or Zoho Creator.
Business Process Management (BPM) software helps companies streamline their operations in order to increase their efficiency and productivity.
The software allows organizations to map workflows and automate critical processes.
The BPM software is not the same as project management software. Project management has a defined start and end date with specific objectives to achieve within a certain timeframe. Business process management focuses more on operations and large-scale processes.
Without BPM software, companies have always been forced to rely on management consultants, business analysts, and solution architects. But hiring a consultant is expensive and out of reach for most organizations.
Today, business process management software allows all businesses, not just companies, to benefit from a workflow management solution.
What is the best BPM software on the market today? Use this guide to find the best option for your business.
The Top 8 Best Business Process Management Software
Process Street
Zoho Creator
Kissflow
Quick base
ProcessMaker
Nintex
Kintone
Dubsado
After thorough research, I have selected the top eight BPM solutions in the market. Below, you will find our in-depth analysis, including the benefits, features, use cases, pricing, and potential drawbacks of each one.
#1 - Process Street - The best BPM software for small businesses
- Starting from $12.50 per user
- Over 1,000 integrations
- Easy to use
- 14 days free trial
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Process Street is a simple and straightforward solution for managing processes and workflows. Its ease of use makes it perfect for small businesses, non-technical users, and anyone looking for business process management (BPM) software on a limited budget.
The software integrates with over 1,000 applications to automate critical tasks.
Managing recurring workflows for your team has never been easier. All you have to do is create a template for your processes, run instances, and track progress.
Among the common use cases of workflow management through Process Street, we can mention
New client setup
Candidate selection
Generation of invoices
Real estate is at a standstill
Daily and weekly tasks
Git Workflow
General office inspections
IT Support
As you can see, the platform is versatile enough to meet the needs of businesses in a wide range of sectors.
The prices of Process Street start at $12.50 per month per user. The Basic plan includes unlimited checklists, templates, process documentation, and reports.
For conditional logic, role assignments, task permissions, priority support, and other advanced features, you will need to upgrade to the standard plan, which costs $25 per month per user.
Try Process Street for free for 14 days.
#2 - Zoho Creator - The best for custom application development
- Starting from 10 dollars
- Building custom applications
- Balance with your business
- 15 days free trial
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More than four million users have created over 3 million applications with Zoho Creator. Many BPM solutions on our list allow you to create custom applications for process management, but Zoho Creator is by far the most cost-effective solution.
Starting at $10 per month, Zoho Creator is the cheapest BPM software on our list. Don't be fooled by the price; like the rest of the Zoho product suite, Zoho Creator is robust and user-friendly.
The price of Zoho Creator is attractive for small businesses that cannot afford enterprise-level solutions for BPM application development.
Use this software to create applications and automate tasks for any business process. The platform is robust enough to adapt to your business growth. It easily integrates with third-party platforms, data sources, and other tools you are already using.
If Zoho Creator is undoubtedly a top choice for small businesses, SMEs, and large enterprises, the software may be a bit restrictive for larger companies.
Try Zoho Creator for free for 15 days
#3 - Kissflow - The best for scalability
- More than 10,000 companies trust it
- Starting from 360
- Customized dashboards
- Built to scale
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Kissflow is our top overall recommendation for BPM software that is built at scale. Over 10,000 organizations and more than 2 million users in 121 countries, including Fortune 500 companies, trust it.
Pepsi, Domino's, Motorola, HubSpot, Uber, and Comcast are just a few of the recognized clients of Kissflow.
Kissflow is designed to boost productivity. It allows you to create smooth forms and visual workflows. You will also benefit from essential reports and analyses through customizable dashboards that provide key information on your business processes.
Kissflow is easy to use and does not require any coding. It is designed to adapt to your organization and provides real-time personalized analytics.
Among the other prominent features, include dynamic reports, process optimization, process audits, task management, team communication tools, KPI tracking, and agile deployment.
Here is an overview of Kissflow's plans and pricing:
Beginner - $360 per month
Cultiver - $490 per month
Business - $1,000 and more per month
The plans are designed for 30, 50, and 100+ users, respectively. All prices above are based on an annual contract. Monthly rates are available for a higher fee.
Try Kissflow for free for 14 days; no credit card is required.
#4 - Quick Base - The best BPM software for IT teams
- Starting from $500
- Customized commercial applications
- Identify inefficiencies
- 30 days free trial
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Quick Base is a low-code application development platform. It is designed to bring together IT teams, business users, and problem solvers within the company, regardless of their level of technical expertise, in order to create a professional app ecosystem.
The low-cost development platform allows companies to improve their processes without the traditional costs associated with creating, deploying, and maintaining an application.
The business process management software Quick Base meets the needs of individual teams and multi-service organizations.
Quick Base allows you to easily obtain useful information and crucial business measures. This solution enables your team to eliminate inefficient processes and identify areas that need improvement.
By leveraging this BPM solution, you can entrust the development of custom applications to the decision-makers and process managers in your organization.
Even though Quick Base offers low-code development for process management applications, some technical knowledge is still required to truly create the applications. That is why it is preferable for IT teams and users with technical training.
That being said, once process management applications have been built, they can be used by anyone within the organization, even those who are not comfortable with technology.
Quick Base prices start at $500 per month, billed annually. For $500, you get up to 50 different custom professional applications, which is actually a good deal.
Larger teams with advanced security and control needs should contact Quick Base for a customized quote and plan.
Try Quick Base for free for 30 days.
#5 - ProcessMaker - The best for managing workflow in business
- Low code BPM
- Automate workflow processes
- Many integrations
- Starting from 1,495 dollars
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ProcessMaker is a workflow automation platform that leverages low-code BPM. It allows organizations to quickly create and deploy automated workflows to improve internal business processes.
Use ProcessMaker to eliminate manual tasks, data silos, and other bottlenecks in your workflow. The software will also provide you with clear visibility and process tracking for your entire company.
With ProcesMaker, you can deploy a new automated workflow in just a few weeks. Other solutions on the market take months to implement.
ProcessMaker helps large companies transition to digital. The software allows you to eliminate paper forms and reduce tedious data entry.
Use ProcessMaker to master data management, define management rules, and apply standardized criteria to requests and decision-making.
Connect ProcessMaker to third-party solutions and tools that you already use, such as DocuSign, Asana, PayPal, Twilio, Salesforce, Jenkins, Stripe, QuickBooks, ZendeskShopify, and many others. Take advantage of pre-configured or customized features for your workflows.
ProcessMaker prices start at 1,495 dollars per month, billed annually. SMEs can use the workflow platform with an unlimited number of users. Companies looking to leverage the low-code BPM platform will pay 1,495 dollars per month, plus 19 dollars per user.
If none of these solutions meet the needs of your organization, you can contact ProcessMaker's sales team to obtain a personalized plan and quote.
This BPM software is definitely designed for large enterprises. Start-ups and small businesses should look elsewhere.
Try ProcessMaker for free for seven days.
#6 - Nintex - The best BPM software for workflow automation
- Starting from 950 dollars
- Automate advanced workflows
- Unlimited number of users
- 30 days free trial
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The majority of Business Process Management (BPM) software come with a workflow automation system. We have seen this in the other studies presented so far in our guide. But the workflow automation features of Nintex are unparalleled.
Big names like Walmart, Coca Cola, Toyota, McDonald's, Audi, Amazon, and Microsoft trust Nintex. In fact, Amazon has used Nintex to create over 4.4 million workflows, which has generated a return on investment of 891%. So it is clear that the software works well at scale.
Between process management, process automation, and process optimization, Nintex has everything you need. Here are some of its main features:
Process mapping
Process Collaboration
Forms
Mobile applications
Advanced workflows
Robotic Process Automation
eSign
Process Intelligence
Nintex offers industry-specific solutions and use cases for each department or environment.
Nintex prices start at $950 per month, billed on an annual basis. All plans are available for an unlimited number of users and up to 100 processes. As your usage increases, you will receive volume discounts.
Nintex is not for everyone. It is designed for large organizations and businesses with complex process management needs.
Try Nintex for free for 30 days; no credit card required.
#N°7 - Kintone - The best for non-profit organizations, governments, and educational institutions
- Starting from 24 dollars
- Special prices for non-profit organizations
- Discounts for government and education
- 30 days free trial
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More than 15,000 companies worldwide trust Kintone for its process management software. It is a popular choice for non-profit organizations, educational organizations, and government organizations.
This workplace collaboration platform allows your team to easily create, share, and automate custom processes and workflows.
Use Kinstone to create custom applications for all your services. From your sales team to accounting and marketing, every corner of your organization can be optimized with this software.
Here is a brief overview of Kintone's plans and pricing:
As you can see, there are special pricing options for certain types of organizations. If your business belongs to one of these categories, you should consider using Kintone.
Over 500,000 custom applications have been built and deployed with Kintone. The software integrates with over 1,000 third-party applications.
Try it for free for 30 days.
#8 - Dubsado - Best CRM software for client management
- No limit on free trial
- Starting from $35 per month
- Automate tasks related to clients
- Customized client portals
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Dubsado is a bit unique compared to other BPM solutions on our list. The platform has specific features for businesses that need a way to optimize and automate client workflow.
You can use Dubsado as an extension of your project management tools to establish relationships, set appointments, and eliminate tedious tasks related to client management.
You will benefit from features such as:
Unique source of communication with customers
Custom workflow automation
Integration of email, calendar, and payment processor
Reports for tracking financial leads and goals
Customized forms and client portals
Appointment and payment schedule
The main idea of Dubsado is to avoid tedious tasks such as sending emails and invoices. You can automate workflows for these types of tedious tasks to improve your operational efficiency.
Dubsado offers an unlimited free trial for up to three clients. It's a great way to test the platform without any time limit.
There is only one paid version of Dubsado, which costs $35 per month. Get two months free with an annual contract. The subscription includes three free users, but you will need to pay an additional fee for others.
Overall, Dubsado is a top-notch solution for small teams or agencies juggling with numerous clients.
How to find the best process management software for your business
With the large number of business process management (BPM) software options available on the market today, finding the best one for your business can seem like a daunting task.
In general, there is no one-size-fits-all business process management software. Certain factors need to be taken into consideration when evaluating possible options for your business. I will explain in more detail below what to look for and why these elements are important.
Customization features
Some BPM solutions offer more personalized options than others.
While some companies are satisfied with a pre-fabricated turnkey solution, large organizations with complex processes typically prefer as much customization as possible. There are BPM solutions that allow for the creation of fully customizable applications for managing certain processes. However, in some cases, it may simply involve customizing workflows or something simple, as opposed to a complete application.
Automation Functions
Automation is another key element in managing business processes.
Search for solutions that help you automate tedious or monotonous tasks that could easily be avoided with the right technology. Things like sending emails, invoices, and communicating with clients can be optimized with business process management software.
Integrations
It is important that you choose software that integrates with the tools and applications you are already using. You should not have to modify all of your operations when you start using a BPM software; it goes against the intended purpose.
Some solutions integrate with thousands of third-party applications and tools. These integrations range from payment tools to accounting software, document management platforms, e-commerce solutions, support service software, CRM for sales, etc.
Company size
Like most enterprise software, the size of your organization will have a significant impact on the best solution for you.
Some BPM tools are designed for small businesses and compact teams, while other solutions are designed for enterprise deployment. It should be fairly obvious right away if the platform in question can adequately meet the needs of your business. If not, you can always refer to the reviews in this guide for guidance.
Price
Saying that the price range of business process management software is wide would be an understatement. In this guide, we have reviewed tools with prices starting between 10 and 20 dollars per month, others with prices starting at around 1,500 dollars per month, and all the rest.
You must be able to justify the cost of your BPM software to calculate your return on investment. Small businesses do not need the complex features associated with enterprise solutions costing between 500 to 1,000 dollars per month.
Always take advantage of the free trial offered before committing to a long-term contract. It's the best way to see if the software truly fits your business.
Conclusion
What is the best business process management software on the market today? It depends on what you are looking for.
Kissflow is our top overall recommendation if you need adaptability. But there are many other excellent choices to consider based on your needs and use cases.
Small businesses should look into options like Process Street, Kintone, and Zoho Creator. Tech-savvy teams and large enterprises would benefit from software offered by Quick Base, Process Maker, or Nintex.
If you are looking for a very specific tool, such as a BPM software for client management, check out Dubsado.
No matter the size of your business, your industry, or your needs, you will find what you are looking for in this guide. I have made sure to include an option for everyone.